Contact Indonesian Coffee Export Desk | Martira Global
Connect directly with our international coffee trade managers. Whether you need a binding FOB or CIF container quote, custom screen calibration, or a 300g cupping sample kit dispatched via DHL Express, our Medan and Surabaya export desks respond within 24 business hours.
Immediate messaging for vessel bookings, container tracking, and indicative differentials.
+62 811 638 2900
Open Chat Window →Transmit official tender requests, forward contract reservations, and custom specifications.
Send Corporate Message →Western Indonesia Time (WIB / UTC+7)
Mon – Fri: 08:00 – 18:00 WIB
Saturday: 08:30 – 13:00 WIB
Request Binding FOB / CIF Proforma Invoice
Please indicate your target origin, order volume, and destination seaport. We deliver official contracts within 24 business hours.
Pre-Shipment Cupping Sample Desk
Samples are sealed under nitrogen in foil pouches with dielectric moisture test slips and dispatched via DHL Express. Complete international tracking is provided within 48 hours of dispatch request.
Medan Export Mill & Quality Lab
Physical Address: Jl. Putri Hijau No. 18, Kesawan, Kota Medan, Sumatera Utara 20111, Indonesia.
Processing Scope: Sumatra Gayo, Mandheling, Lintong, Sidikalang. Optical sorting and density grading.
Distance to Port of Belawan (IDBLW): 22 km
Surabaya Consolidation Hub
Physical Address: Kawasan Industri Margomulyo, Surabaya, Jawa Timur 60186, Indonesia.
Processing Scope: Java Preanger, Bali Kintamani, Flores Bajawa, Sulawesi Toraja lots.
Distance to Port of Tanjung Perak (IDSUB): 11 km
Consolidated Stuffing for Island Origins
By consolidating Java, Bali, and Flores coffees at our Surabaya terminal, international roasters can combine multiple micro-lots into a single 20ft FCL ocean container, saving substantial ocean freight charges.
Standard Commercial Payment Terms
Issued or confirmed by prime tier-1 international banks against presentation of full clean on-board Bill of Lading, Phytosanitary Certificate, and ICO Certificate of Origin.
Structured as 30% advance deposit upon contract signature and 70% balance paid upon presentation of scanned non-negotiable shipping documents.
Pre-Loading Inspection & Seal Verification
Prior to container stuffing, our quality team inspects every ocean container for odor, rust, light leaks, and floor integrity. Craft paper lining and desiccant poles are installed, and high-security bolt seals are logged and photographed.
Estimated Maritime Ocean Transit Days
| Destination Port | Country / Region | Port of Departure | Avg Transit Time |
|---|---|---|---|
| Port of Rotterdam / Hamburg | Europe (EU) | Belawan (IDBLW) | 28 – 34 Days |
| Port of Long Beach / Oakland | USA (West Coast) | Tanjung Priok (IDTPP) | 24 – 30 Days |
| Port of Yokohama / Kobe | Japan (East Asia) | Tanjung Priok (IDTPP) | 14 – 18 Days |
Proprietary Roaster Blends & NDAs
We routinely execute bilateral Non-Disclosure Agreements (NDAs) for commercial roasters and cold brew beverage manufacturers who formulate proprietary origin blend ratios.
24-Hour Commercial Response SLA
Our trade desk guarantees written proforma quotes, updated C-market differentials, and vessel schedule confirmations within 24 business hours of inquiry submission.
Procurement & Inquiry FAQs
How quickly does Martira Global respond to B2B container quote inquiries?
Our international export trade desk issues official proforma invoices and freight estimates within 24 business hours. For urgent real-time updates, buyers can connect directly via WhatsApp at +62 811 638 2900.
What international payment terms are accepted for export contracts?
We accept Irrevocable Letter of Credit at Sight (L/C at Sight) issued or confirmed by top-tier global international banks, or Telegraphic Transfer (T/T structured as 30% advance deposit upon contract signature and 70% against full Bill of Lading documentation).
Speak Directly with an Indonesian Export Manager
Have specific screen size calibrations, EUDR shapefile inquiries, or urgent vessel departure requests? Call or WhatsApp our desk now.